Please note correction to d9/h3: "product available to stryker" was changed to "no" (device disposition unknown).The device has been sent for an examination by the producer stryker endoscopy, san josé (ca), t&e does neither have the equipment nor the electronics specialists for a comprehensive inspection of the generator.Product assessment center: the reported event could not be confirmed, since the device was not available at engineering site for physical evaluation and no other evidence was provided at the time of primary investigation closure.Review of fedex tracking history revealed that the item was received on 9/26/2.023 at san josé, ca us.However, at the time of investigation closure the product destination was unclear and a physical evaluation impossible [it was considered as lost].Finally, it was pointed out that this issue needs to be addressed for root cause analysis as defined per local and /or global procedures.As per decision it was decided that an nc will be raised to the ownership of stryker endoscopy, san josé (ca).Review of capa database and risk analysis did not identify any conspicuity.The review of the risk assessment for the failure mode indicated non-function was addressed adequately.The file will be closed formally in accordance to our procedures.In case the item and / or substantive information will become available in future the file will be reviewed and reopened.H3 other text : device disposition unknown.
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