Livanova usa, inc.Submits this report to comply with 21 c.F.R.Part 803, the medical device reporting regulation, based on information that livanova has obtained, but may not have been able to investigate or verify prior to the date the report was required by the fda.This report does not constitute an admission, or a conclusion by fda or anyone else, that the device, livanova, or livanova's employees caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any "defects¿ or "malfunctions¿.These words are incorporated into the fda 3500a medwatch form by the fda, and livanova objects to their use.
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It was reported that patient's device could not be interrogated with multiple programmers known to successfully interrogate other patients.Wired connection was unsuccessful and several other troubleshooting steps including programmer/wand resets, generator reset, and wand battery replacements were not successful, all producing a 'generator not found' error message.Patient reportedly cannot feel magnet or normal mode stimulation.Programming history was reviewed and no anomalies were seen.Data was not available for the timeframe relevant to the reported event.Quality engineering review of the event was completed.With the limited information available at this time no definitive cause was established.There are several potential factors like component failure or an open short condition that could have contributed to observed condition.Product analysis after the device return is the only way to determine the definite root cause of the event.Device history records were reviewed and the device passed all functional and quality testing prior to distribution.The physician was recommended to proceed with a battery replacement.No known relevant surgical intervention has occurred to date.No other relevant information has been received to date.
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