RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problem
Infusion or Flow Problem (2964)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/20/2023 |
Event Type
malfunction
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Event Description
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Philips received a complaint by the customer on the v60 indicating that the device is draining o2 tank while attached to wall o2.It was reported there was no patient involvement at the time the issue was discovered.There was no patient or user harmed.The customer evaluated the device with the assistance of the remote service engineer (rse) and confirmed the reported problem.The rse provided the customer instructions on checking the o2 solenoid valve.The customer informed that the o2 flow remained the same with or without o2 connected.He also mentioned that he was unable to duplicate problem.Respiratory created a request with that complaint.The customer was instructed to run the unit in ventilation mode with 21% o2 and check the o2% with the certifier.If the device fails, it was recommended to replace the o2 solenoid valve.If it passed, then the entire performance verification testing has to be performed.The customer stated everything is passing, and he could not duplicate any issue with the o2 solenoid valve.The customer states he will finish testing device and return device back to use if no further issues are found.
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