Details of the complaint: the biomedical engineer reported that the hi-q view ended for a gz telemetry transmitter (tele).The batteries died in the gz tele causing the hi-q view to end.They never received a "low battery or change battery" alert on the central nurse's station (cns).The batteries they were using are procell constant.They indicated the recommended batteries in our manuals (medipower are not available anymore in the us) and (nimh rechargeable batteries are not easy to accomodate with the facility).No patient harm was reported.Investigation conclusion: it was concluded that the two probable causes for no alarm for low battery are related to use of unspecified batteries.The batteries recommended in the operator's manual of the gz-130p are the only batteries that were verified to operate well with the device.The internal resistance of the battery will determine how well it operates with the gz-130p, and it cannot be determined with battery specifications alone.Root cause has been identified as the use of non-specified batteries.Central nurse's station: model: ni.Sn: ni.Device manufacturer date: ni.Unique identifier (udi) #: ni.Returned to nihon kohden: na.Bedside monitor: model: csm-1901a.Sn: (b)(6).Device manufacturer date: 09/04/2020.Unique identifier (udi) #: (b)(4).Returned to nihon kohden: na.
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