A customer reported that during surgery an opthalmic operating system displayed error messages, the irrigation continued to flow which caused swelling in patient's eye.The intraocular pressure was high in the beginning and it became normal.The patient recovered from fundus hemorrhage without treatment, and no particular effect on visual acuity.
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Additional information was provided in sections d.9, h.3, h.6 and h.10.The company representative was able to confirm (via event log review, but was unable to replicate the reported event.The system was tested and found to meet product specifications.A manufacturing device history record (dhr) review was performed prior to product release to ensure that the product was manufactured in compliance with the device master record.Based on the assessment, the product met release criteria.A non-conformance-based review of the batch/lot/serial number was performed and a potential contributing factor to the reported complaint was identified.The non-conformances were determined to not be relevant to this investigation.A review for complaints reported against this serial number was performed.Potentially relevant complaints were found and reviewed as part of this investigation.The complaint was determined to not be relevant to this investigation.The system was found to have no problem.Therefore, the root cause of the reported event is inconclusive.Manufacturer will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
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