Model Number 799-EGL2-00-01 |
Device Problem
Communication or Transmission Problem (2896)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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Complainant alleged that during a routine shift check by a clinician, the device displayed "internal comm failure-3470" and "internal comm failure-1471" error messages.Complainant indicated that there was no patient involvement in the reported malfunction.
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Manufacturer Narrative
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The device was returned to zoll medical corporation for evaluation.The customer's reports were observed during review of the device data log.The device was put through extensive testing including stress testing and troubleshoot testing without duplicating the report.The main li-ion battery and ribbon cable were replaced as a precaution.The device was recertified and returned to customer.Analysis of reports of this type has not identified an increase in trend.
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Manufacturer Narrative
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This supplemental medwatch report updates information submitted in the previous medwatch report.Adding justification per your request for the reason why d4 primary udi was no_udi.The device reported was manufactured and distributed for domestic sales before the enforcement date of udi-di.This is applicable only if the device is not labeled.
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Search Alerts/Recalls
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