RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problem
Failure to Calibrate (2440)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/21/2023 |
Event Type
malfunction
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Event Description
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Philips received a complaint by the customer on the v60 indicating that after the review of the event log, it was observed that the device is getting an error code vent-inop: data acquisition pcba adc reference failed message.It was reported there was no patient involvement at the time the issue was discovered.The customer evaluated the device with the assistance of the remote service engineer (rse) and confirmed the reported problem.The rse went over event log with customer and found error code 100a.The customer informed that the da to mc cable is a 1st gen cable and is requesting part number for replacement 2nd gen cable.The rse provided the customer with parts id for the cable, da pcba to mc pcba (2nd generation).The customer replaced the cable, da pcba to mc pcba (2nd generation) to resolve the reported issue.The device passed required performance verification tests per philips standards and was returned to service.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
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