During an atrial tachycardia procedure, an output problem occurred causing a procedure delay.An issue was noted with the advisor hd grid catheter when using ensite x (v2.0.1) in voxel mode.After connecting the catheter to the ensite x mapping system everything worked as expected.When the mapping was finished in the right atrium, the catheter was withdrawn into the inferior vena cava.The catheter was outside the sheath.After that, there was a red dot at the magnetic sensor indicator and the diagnostic catheters were not visible.The prs sensors were correctly shown in green color, with no distortion.The catheter was returned to the right atrium, and signals were seen from all the catheter electrodes but still a red dot at the magnetic sensor indicator.The catheter cable was replaced with no resolution.The amplifier was rebooted, the position of magnetic frame was moved a bit, and the dws was rebooted but the issue did not resolve.When the study was resumed, there was an error on the dws ¿an active enguide is required to resume a study¿.The catheter was replaced but the issue remained.A new study was started with the new catheter and the case was completed with no patient consequences.
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