A1.-a6.Patient information was not provided.H10.Livanova manufactures the lifesparc controller.The incident occurred in detroit, michigan.There was no patient impact reported.Based on the details provided by the customer regarding the event and following investigation of the device inspecting usage, crack size, location, etc., it was deemed that the cause of the damage was a drop.After multiple follow-up communications with the customer, livanova learned that the controller was attached to an iv pole which was knocked over by the nurse while manipulating the patient bed.The device reportedly continued to function after the fall but was still replaced to continue support.The case is also inspected for cracks prior to assembly and would not be released with visible cracks.During final inspection of the lifesparc controller (cp-pit-ip-00138) the procedure states: ¿7.0.Check the controller front/back and dock lower/upper/battery box for panel gaps and cracks.Verify that no openings between panel edges are present which provide a path to the internal compartment of the controller or dock.If visual inspection indicates a possible gap, check with a 0.01¿ to 0.02¿ feeler gauge.Perform this test with the controller and dock disconnected from ac power and with no batteries installed.¿ review of the dhr did not identify any deviations or non-conformities relevant to the reported issue.Following disassembly of the lifesparc controller and additional evaluation of the extent of internal damage, it was determined to be excessive and the decision was made to fully replace the controller.Livanova initiated a capa (capa-pit-2023-0006) in order to investigate and address case cracking.The investigation to further identify the root cause and corrective actions for lifesparc case cracks will be included as part of the capa file.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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During receiving of a lifesparc controller returned to livanova for preventative maintenance, case cracking and damage was found on the top left of the enclosure and the bottom of the front enclosure where the pump and flow connectors reside.The unit was packaged correctly in and there was no damage to the packaging, suggesting the damage occurred at the customer site.During follow-up communication with the customer, it was revealed that the controller was damaged prior to return.It is unknown how the damage occurred or if there was patient involvement.No patient harm has been reported.
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