Catalog Number 442023 |
Device Problem
Missing Information (4053)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/17/2023 |
Event Type
malfunction
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Manufacturer Narrative
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H.3.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that during use with bd bactec¿ plus aerobic/f culture vials (plastic) the label was partially missing on the bottle.The following information was provided by the initial reporter: the bactec plus aerobic/f bottles has loss sticker barcode.The customer has concern about the quality of a bactec bottle from this lot.
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Manufacturer Narrative
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H.6.Investigation summary: customer reported a missing vial label.Photos of missing vial label were received.Bd was unable to reproduce customer experience with the bactec product.Satisfactory results were obtained from retention samples when visually inspected for reported defect (no vial label).Batch history record review did not identify any evidence for which the customer submitted the complaint.A complaint history review was conducted and only the current complaint was found relating to the incident lot number and the ¿as reported¿ defect code.Complaint is confirmed based on photo received.An engineering technical assessment was performed to determine if the weiler bottle labeler had any mechanical issues and/or breakdowns on the labeling process of aforementioned batch.Investigation revealed that preventive maintenance (pm) to the machine was completed on time as scheduled.Upon evaluation of breakdowns / incidents reports, there were issues reported of label placement.After evaluating the production reports, issues were reported on the weiler labeler machine related with several jams, adjustments, and machine out of synchronization.Corrective actions were implemented during the labeling process.A pm was performed, and the equipment was found to be working as expected.No trend was identified for this defect.A cross functional team continually monitors all product complaints for trends and determines if any additional actions are necessary beyond the current investigational process.
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Event Description
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It was reported that during use with bd bactec¿ plus aerobic/f culture vials (plastic) the label was partially missing on the bottle.The following information was provided by the initial reporter: the bactec plus aerobic/f bottles has loss sticker barcode.The customer has concern about the quality of a bactec bottle from this lot.
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Search Alerts/Recalls
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