Catalog Number 444165 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/15/2023 |
Event Type
malfunction
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Event Description
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It was reported that during use with the bd epicenter¿ single user software, patient results were misassociated.There was no report of patient impact.The following information was provided by the initial reporter, translated from italian: problem associating access number (b)(6) with the right registry.Epicenter continues to show a patient from 2022 with the accession number mentioned above.
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Manufacturer Narrative
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H3.A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that during use with the bd epicenter¿ single user software, patient results were misassociated.There was no report of patient impact.The following information was provided by the initial reporter, translated from italian: problem associating access number (b)(4) with the right registry.Epicenter continues to show a patient from 2022 with the accession number mentioned above.
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Manufacturer Narrative
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H.6.Investigation summary: customer reporting a problem associating access number (b)(4) with the right registry.Epicenter (444165/(b)(6)) continues to show a patient from 2022 with the accession number mentioned above.Discovered that there was an unfinalized test that caused the association issue.This is not a confirmed complaint of a bd product.Complaints for software were under statistical control for the month of september.No trends indicated.Device history record review is not required for standalone software.Complaints received for this device and reported condition will continue to be tracked and trended.H3 other text : see h.10.
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Search Alerts/Recalls
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