The baby's skin had sores and was torn when removing skin fixation.Complaint history reviewed.There have been 0 similar complaints in the previous 24 months for this part#.No product returned, no pictures of alleged defect.Complaint cannot be confirmed.Date of manufacture: (b)(6) 2023.No remaining product from lot# in inventory.Most likely root cause is skin sensitivity due to prolonged exposure to device.Rma-20011: r27: patient's skin is sensitive to device removal - age, medication, existing skin damage, individual patient sensitivity - s=7 o=4 rpn=28*.*to have an acceptable level of risk, rpn < 25 based on cpm, rrpn =7, which is an acceptable amount of risk.Rma will be corrected during fda remediation.
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