Component code = 4756 - aquabeam console, a reusable component of the aquabeam robotic system, controls the functionality of the high-velocity waterjet delivered by the aquabeam handpiece.Root cause of reported event has not yet been established.Investigation by manufacturer is currently in-process.Submission of this report does not constitute an admission that the manufacturer's product caused or contributed to the event.
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The aquabeam console was returned for investigation.Functional testing was able to replicate the e04 error upon priming at 50% and 100% power.E02 and e03 errors were also observed during functional testing.Additional analysis noted oil and debris particulates on the encoder sensor and was identified to be the main cause of the e04 issues.A review of the device history record (dhr) (b)(4) / serial number (b)(6) and aquabeam console / lot number 23c02312 was conducted, which confirmed that there were no non-conformances, failures, discrepancies, or missed steps during the manufacturing process that could be related to the reported event.The review indicated that the system met all design and manufacturing specifications when released for distribution.The current user manual um0102-00 rev.D, aquabeam robotic system user manual, canada, english was reviewed.Table 5: system detected errors and faults e04 - console error; release foot pedal and click x.If error persists, turn off and turn on console.The root cause of the reported event has been determined to be due to design.The reported issue is being addressed through our quality system.Submission of this report does not constitute an admission that the manufacturer's product caused or contributed to the event.
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