Catalog Number 4823832 |
Device Problems
Use of Device Problem (1670); Insufficient Information (3190); Device Handling Problem (3265)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/19/2023 |
Event Type
malfunction
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Event Description
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The customer reported to terumo bct customer support that there was air in the sampling bag when installing the set on the trima machine.Per the customer the luers were tight and there was no clotting observed in the channel.No patient (donor) was connected at the time of the event, , therefore no patient information is reasonably known.This product is not available within the us, but this report is being filed due to an alleged failure that could occur on a similarly marketed device platform cleared for use by the fda.
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Manufacturer Narrative
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Investigation: the customer returned an unused trima disposable set for investigation.Initial observation noted the white pinch clamps on the donor line were in the closed position and the blue pinch clamp was in the open position upon receipt.Visual inspection confirmed the sample bag was completely inflated with air.The donor line was dissected and all three donor line clamps were flow tested and were confirmed to properly occlude the tubing when in the closed position.No damage or defects to the clamps was observed.No leaks, kinks, occlusions or misassemblies were observed.In summary no disposables defects were observed.Investigation is in process, a follow-up report will be provided.
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Manufacturer Narrative
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This report is being filed to provide additional information in h.6 and h.10.Investigation: the customer returned an unused trima disposable set for investigation.Initial observation noted the white pinch clamps on the donor line were in the closed position and the blue pinch clamp was in the open position upon receipt.Visual inspection confirmed the sample bag was completely inflated with air.The donor line was dissected and all three donor line clamps were flow tested and were confirmed to properly occlude the tubing when in the closed position.No damage or defects to the clamps was observed.No leaks, kinks, occlusions or misassemblies were observed.In summary no disposables defects were observed.A review of the device history record (dhr) for this unit showed no irregularities during manufacturing that were relevant to this issue.A disposable complaint history search was performed for this lot and found no reports for similar issues on this lot.Investigation is in process, a follow-up report will be provided.
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Event Description
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The customer reported to terumo bct customer support that there was air in the sampling bag when installing the set on the trima machine.Per the customer the luers were tight and there was no clotting observed in the channel.No patient (donor) was connected at the time of the event, , therefore no patient information is reasonably known.This product is not available within the us, but this report is being filed due to an alleged failure that could occur on a similarly marketed device platform cleared for use by the fda.
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Event Description
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The customer reported to terumo bct customer support that there was air in the sampling bag when installing the set on the trima machine.Per the customer the luers were tight and there was no clotting observed in the channel.No patient (donor) was connected at the time of the event.Therefore no patient information is reasonably known.(b)(4).
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Manufacturer Narrative
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Investigation: the customer returned an unused trima disposable set for investigation.Initial observation noted the white pinch clamps on the donor line were in the closed position and the blue pinch clamp was in the open position upon receipt.Visual inspection confirmed the sample bag was completely inflated with air.The donor line was dissected and all three donor line clamps were flow tested and were confirmed to properly occlude the tubing when in the closed position.No damage or defects to the clamps was observed.No leaks, kinks, occlusions or misassemblies were observed.In summary no disposables defects were observed.A review of the device history record (dhr) for this unit showed no irregularities during manufacturing that were relevant to this issue.A disposable complaint history search was performed for this lot and found no reports for similar issues on this lot.The customer history report indicates no further related issues have been reported for this customer.Correction: the customer accepted terumo bct's offer of operator retraining which was completed on (b)(6) 2024.Corrective action: terumo bct has an existing corrective action for this failure to reduce the potential for recurrence.Root cause: a root cause assessment was performed for this complaint.Based on the available information a definitive root cause is likely due to one or a combination of the possible causes listed below: the sample bag clamp was not closed at the system prompt.The clamp was closed but it was skewed on the tubing enabling a portion of the tubing to allow air to pass.
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Search Alerts/Recalls
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