RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 V60PLUS VENTILATOR |
Device Problem
Inaccurate Flow Rate (1249)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/29/2023 |
Event Type
malfunction
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Event Description
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Philips received a complaint from a customer biomed, reporting a check vent condition occurred on the v60 ventilator indicating the oxygen (o2) was out of range.The device was not in clinical use.There was no report of harm.A philips remote service engineer (rse) evaluated the issue with the biomed engineer (bme) and confirmed the reported issue.The bme attempted to zero the calibrate the flow sensor.The rse advised to re-try the calibration.
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Manufacturer Narrative
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H10: the remote service engineer (rse) reported the biomed engineer (bme) called back and reported the issue was resolved with replacement of the flow sensor.Multiple attempts were made on (b)(6) 2023, (b)(6) 2023, and (b)(6) 2023, to try to obtain further details about this case, but no response received from the customer.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
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