The field service engineer reported to olympus, that it was noticed that the connector yu in the tube, the push plate and the sensor cover b for the endoscope reprocessor was cracked and damaged.The issue was found during the 8-year preventive maintenance.There were no reports of patient harm.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the event was unable to be identified.It is likely that the connector was damaged by hitting something hard or the connector came loose, making it impossible to connect the cleaning tube.The event can be detected/prevented by following the instructions for use which state: "chapter 3.Inspection before use.3.3 inspecting the connectors.Check the following for each connector.The connector should be fixed firmly.The o-rings should be free of abnormalities such as cracks, tears, or dents.Do not use the equipment if any connector seems to be damaged or defective.Using the equipment when an irregularity has been detected may interfere with reprocessing.Furthermore, fluid leakage may damage peripheral devices or facilities near the equipment.".Olympus will continue to monitor field performance for this device.
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