Model Number N/A |
Device Problem
Mechanical Problem (1384)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/25/2023 |
Event Type
malfunction
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Event Description
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It was reported that the battery casing was not possible to neither open or close after getting battery out.No patient involvement, as the event happened after surgery.This event is related to a malfunction that could potentially lead to a sterility issue/serious injury.However, no patient harm or further outcome was reported.Due diligence is in progress for this complaint; to date no additional information or product has been received.
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Manufacturer Narrative
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(b)(4), g2-foreign-canada.Investigation of this incident is currently ongoing.Once the investigation is completed, a supplemental medwatch 3500a will be submitted.
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Event Description
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No further event information available at the time of this report.
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Manufacturer Narrative
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Dhr review was performed.Device was 64 months old and is not out of box failure.Review of the device history record identified no deviations or anomalies during manufacturing.Upon receipt, the hinge on the housing was damaged and there was a leak.Review of complaint history identified additional similar complaints for the reported item.Complaints are monitored through monthly complaint review.No further action is required.A definitive root cause could not be determined.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Search Alerts/Recalls
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