MAUDE Adverse Event Report: DENTSPLY LLC PALODENT V3 UNIV 2 RING REFIL; INSTRUMENTS, DENTAL HAND

Catalog Number 659760V

Device Problem Break (1069)

Patient Problem No Clinical Signs, Symptoms or Conditions (4582)

Event Type  malfunction  

Manufacturer Narrative

While no serious injury resulted in this event, if this malfunction recurred, it could cause or contribute to a serious injury or require medical or surgical intervention to preclude such.This event, therefore, is reportable per 21cfr part 803.The device was not returned for evaluation.However, the lot number was provided and retained-product testing and/or dhr review are planned.The results will be submitted as they become available.

Event Description

In this event it is reported that palodent v3 univ 2 ring refil broke during use.No injury occurred.

Manufacturer Narrative

10-19-2023: product not returned, however image in case depicts 1 v3 ring universal blue (new and improved design v5) with one of the tynes broken off.Overmolding date codes ¿b¿ for february and ¿o¿ for 2023.Dhr and retain evaluation will be conducted.(nwv) 10-19-2023: final packaging product retains are not kept as per normal procedure.Ring over-molding retain from item# (b)(4) batches 06030418, 06030419, 06030420, 06067451, 06067454 & 06067449 have been pulled, reviewed, and deemed acceptable as per 0290-ip-7.5-60-58 and meet all form/fit/function.(nwv) 10-19-2023: dhr for item# (b)(4) batch# 06196971 has been pulled, reviewed, and attached to this case.Dhr review did not indicate any production issues while packaging/labeling the palodent v3 univ 2 ring refil.Work order (b)(4) is the packaging work order which utilized 6 different over-molding of the springs to rings production work orders/runs for item# (b)(4) batches 06030418, 06030419, 06030420, 06067451, 06067454 & 06067449.The over-molding work order is only to mold the tynes to the spring.Dhr reviews for all molding production order for item# (b)(4) batches 06030418, 06030419, 06030420, 06067451, 06067454 & 06067449 did not indicate any production issues, nor any comments noted with all inspections performed and deemed acceptable by the operator(s) and quality as per 0290-ip-7.5-60-58.Note that the traceability of the returned product overmolding date codes for ¿b¿ for february and ¿o¿ for 2023 does not trace back to any of the overmolding item# (b)(4) 6 batches that were picked to item# (b)(4) batch# 06196971 (all were produced in november, ¿k¿ & ¿n¿ or december 2022, date code ¿l¿ & ¿n¿).(nwv).

• Brand Name: PALODENT V3 UNIV 2 RING REFIL
• Type of Device: INSTRUMENTS, DENTAL HAND
• Manufacturer (Section D): DENTSPLY LLC; 38 west clarke avenue; milford DE 19963
• Manufacturer (Section G): DENTSPLY LLC; 38 west clarke avenue; milford DE 19963
• Manufacturer Contact: hannah seevaratnam ; 221 west philadelphia st.; york, PA 17401 ; 7178457511
• MDR Report Key: 17968493
• MDR Text Key: 326083963
• Report Number: 2515379-2023-00103
• Device Sequence Number: 1
• Product Code: DZN
• UDI-Device Identifier: D002659760V1
• UDI-Public: D002659760V1
• Combination Product (y/n): N
• Reporter Country Code: GR
• PMA/PMN Number: EXEMPT
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Manufacturer
• Source Type: Foreign,Health Professional
• Reporter Occupation: Dentist
• Type of Report: Initial,Followup
• Report Date: 10/26/2023

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Catalogue Number: 659760V
• Device Lot Number: 06196971
• Was Device Available for Evaluation?: No
• Is the Reporter a Health Professional?: Yes
• Distributor Facility Aware Date: 10/16/2023
• Initial Date Manufacturer Received: 10/16/2023
• Initial Date FDA Received: 10/19/2023
• Supplement Dates Manufacturer Received: 10/16/2023
• Supplement Dates FDA Received: 10/26/2023
• Was Device Evaluated by Manufacturer?: No
• Type of Device Usage: A
• Patient Sequence Number: 1