The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the ccd module with drive pcb laser filter glass cracked.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd module with drive pcb.In addition, our technician confirmed that the lcb (light carrying bundle) broken, the insertion flexible tube buckled, the control body corroded, the lg connector corroded, the operation channel (primary) leak, the remote control buttons cut, the u/d and the r/l pulley wires worn out, and the serial number plate worn out; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586(image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
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