Catalog Number 788626 |
Device Problem
Incomplete or Missing Packaging (2312)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/25/2023 |
Event Type
malfunction
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Event Description
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It was reported that when the warehouse shipped and packed, it was found that a box of (b)(4) products was very light, and the inspection confirmed that there was no bracket in the box which could not be shipped to the hospital, and then the product was replaced and shipped.
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event Description
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It was reported that when the warehouse shipped and packed, it was found that a box of 788626 products was very light, and the inspection confirmed that there was no bracket in the box which could not be shipped to the hospital, and then the product was replaced and shipped.
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Manufacturer Narrative
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The reported event is inconclusive due to poor sample quality.Visual evaluation noted three photo samples received.First photo sample shows side profile of outer shipping box focusing in on the seal.Second photo sample shows black surface with red arrow indicating black surface.Third photo sample shows top view of stent kit indicating product number and stent size.Due to poor sample condition it is unknown if the product meets specifications.Although an exact root cause could not be determined a potential root cause could be incorrect/ missing translation; missing instructions; vendor/printer error.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.Labelling review is not required as labelling would not have prevented the reported event.Correction: h.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Search Alerts/Recalls
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