APPLIED MEDICAL RESOURCES C3001, SCOPE WARMER BOTTLE; LAPAROSCOPE, GENERAL & PLASTIC SURGERY
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Model Number C3001 |
Device Problem
Material Integrity Problem (2978)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/01/2023 |
Event Type
malfunction
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Event Description
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Procedure performed: ni.Event description: "i share with you that we received a complaint from the customer regarding the thermos and base purchased in [invoice].The client indicates that at the time of washing the base came off.C3001 lot 1457755, c3002 lot 1456567" additional information was received on 10-oct-23 by email from [customer] "the incident occurred las (b)(6) 2023 , the hospitial still no confirm if the model c3002 also is involved in the complaint, the scope warmer was already used, the incident was after the procedure while the technician was cleaning the product.The product will be returned." type of intervention: ni.Patient status: good.
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Manufacturer Narrative
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The event unit is anticipated to return.A follow-up report will be provided upon completion of the investigation.
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Event Description
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Procedure performed: ni.Event description: "i share with you that we received a complaint from the customer regarding the thermos and base purchased in [invoice].The client indicates that at the time of washing the base came off.C3001 lot 1457755.C3002 lot 1456567".Additional information was received on (b)(6) 2023 by email from [customer] "the incident occurred las (b)(6) 2023 , the hospitial still no confirm if the model c3002 also is involved in the complaint, the scope warmer was already used, the incident was after the procedure while the technician was cleaning the product.The product will be returned.".Additional information was received on tuesday (b)(6) 2023 by e-mail from [customer] / tittle unk) "the client confirmed that item c3002 was not involved, and the event took place at [facility], confirmation if the scope warmer seal (c3101) was used with the scope warmer bottle or not is still pending.".Type of intervention: ni.Patient status: good.
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Manufacturer Narrative
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The event unit was returned to applied medical for evaluation.Visual inspection confirmed the complainant¿s experience of a broken scope warmer bottle.The inner and outer canisters were completely separated.The weld connecting both walls was incomplete and part of the weld was broken.Based on the condition of the returned unit, the reported event occurred during the manufacturing process at the original bottle vendor¿s facility.Applied medical continuously seeks to improve the form, function, and ease of use of its products.As part of this process, applied medical is currently researching possible process and inspection enhancements intended to further minimize the potential for this type of event to occur.
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Search Alerts/Recalls
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