Model Number 15 |
Device Problem
Electrical Power Problem (2925)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/26/2023 |
Event Type
malfunction
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Event Description
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The customer contacted stryker to report that their device would unexpectedly reboot during routine inspection.In this state defibrillation therapy may be delayed if needed.There was no patient involvement reported with the event.
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Manufacturer Narrative
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Stryker evaluated the customer's device and was unable to duplicate the reported issue.Stryker downloaded the device's electronic records from the event for review and was able to verify the reported issue.Inspection found the battery pins had a slight deformation and were replaced.After observing proper device operation through functional and performance testing, the device was returned to the customer for use.
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Manufacturer Narrative
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The initial medwatch report additional mfg narrative/h11 indicated: stryker evaluated the customer's device and was unable to duplicate the reported issue.Stryker downloaded the device's electronic records from the event for review and was able to verify the reported issue.Inspection found the battery pins had a slight deformation and were replaced.After observing proper device operation through functional and performance testing, the device was returned to the customer for use.The initial medwatch report additional mfg narrative/h11 should have indicated: stryker evaluated the customer's device and was unable to duplicate the reported issue.Stryker downloaded the device's electronic records from the event for review and was able to verify the reported issue.Inspection found the battery pins had a slight deformation and were replaced.Further inspection of the device and disassembly of the rear case found additional loose nuts on the battery pins.These were tightened to specification.After observing proper device operation through functional and performance testing, the device was returned to the customer for use.
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Event Description
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The customer contacted stryker to report that their device would unexpectedly reboot during routine inspection.In this state defibrillation therapy may be delayed if needed.There was no patient involvement reported with the event.
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Search Alerts/Recalls
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