Catalog Number 07398000160 |
Device Problem
Low Test Results (2458)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 09/29/2023 |
Event Type
malfunction
|
Manufacturer Narrative
|
The analyzer serial number is (b)(6).The field service engineer (fse) ran a 21 cup precision test and mechanical and performance checks successfully.The investigation is ongoing.
|
|
Event Description
|
There was an allegation of questionable elecsys troponin t hs assay results for 1 patient sample on a cobas e 411 immunoassay analyzer.The initial troponin result was 14.87 ng/l.Another sample was collected from the patient that gave a result of 66.41 ng/l which prompted the customer to repeat the previous sample.The initial sample was repeated and the result was 66.92 ng/l.The repeat result was deemed correct.
|
|
Manufacturer Narrative
|
Calibration was last performed on (b)(6) 2023.The calibration and qc recovery data provided was acceptable.The alarm trace did not contain a conspicuous event.No product problem was identified.The root cause of the event was found to be consistent with pre-analytical sample handling issues.
|
|
Search Alerts/Recalls
|