D.O.R.C. DUTCH OPHTHALMIC RESEARCH CENTER INT. EVA, COMBINED MACHINE INCLUDING LASER (DORC CONNECTOR); PHACOEMULSIFICATION/VITRECTOMY SYSTEM
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Catalog Number 8000.COM02 |
Device Problem
Output Problem (3005)
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Patient Problem
Loss of Vision (2139)
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Event Date 09/28/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The complaint is currently under investigation.No corrective or preventive actions can be implemented until the investigation has been completed.In case of a product return, the device will be investigated, otherwise we will review the device history record, and/or any log files if available, or try to replicate the problem on similar product.As investigations on the actual product or representative sample of a batch may alter the device, we request to inform us within 7 days after submission of this report, in case the investigations that alter the device should be halted until approval of the nca, as per article 89 of eu-mdr.
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Event Description
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We have been informed that during vitrectomy surgery, an error message occurred.The patient has lost vision in the operated eye.
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Manufacturer Narrative
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From the logfiles it can be concluded that the involved eva comes frequently with warning message "air41".This warning tells the user that the backup air pressure for the air-module is not working.The backup air pressure (also called safety air pressure) is there to allow the system to work in a "safe state'' for a while when the power to the system would be lost warning air41 can be ignored by the user, and the system will work as normal.However, in case of a total power loss, the backup air pressure will not work from the logfile investigation, there is no other malfunctioning of the device found.The reported vision loss in the patient's eye cannot be related to the "air41" warning message; the eva system.Therefore, the incident is assessed as not reportable.The reported vision loss in the patient's eye cannot be related to the "air41" warning message; the eva system.Therefore a review of the risk assessment is not applicable.
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Event Description
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We have been informed that during vitrectomy surgery, an error message occurred.The patient has lost vision in the operated eye.
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Search Alerts/Recalls
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