The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the ccd module with drive pcb laser filter lifting.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd module with drive pcb.In addition, our technician confirmed that the lcb (light carrying bundle) broken, the insertion flexible tube perforated, the root brace rubber (insertion flexible tube) cracked, the remote control buttons cracked, the bending rubber leak, the remote control buttons leak, the insertion flexible tube cut, the distal body worn out, and the ccd module with drive pcb shadow in image; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586(image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
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