Catalog Number 07398000160 |
Device Problems
Low Test Results (2458); Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/08/2023 |
Event Type
malfunction
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Event Description
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The initial reporter stated they received discrepant results for two patient samples tested with the elecsys troponin t stat assay on a cobas e411 rack.The first sample initially resulted in a troponin t value of less than 6 ng/l.The patient had a previous sample that resulted in a troponin t value of 15 ng/l, so the complained sample was repeated.The repeat result of the complained sample was 12 ng/l.The second sample initially resulted in a troponin t value of less than 6 ng/l.The patient had a subsequent sample that resulted in a troponin t value of 55 ng/l, so the complained sample was repeated.The repeat result of the complained sample was 56 ng/l.
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Manufacturer Narrative
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The serial number of the e411 analyzer is (b)(6).The investigation is ongoing.
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Manufacturer Narrative
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The last calibration performed on 03-oct-2023 was ok and there were no alarms.Quality controls recovered within range.There was no indication of a reagent performance issue.The field service engineer checked the analyzer and performed probe adjustments.The reagent wheel grounding and resistance were checked.Performance testing was run and recovered within specifications.The investigation could not identify a product problem.The cause of the event could not be determined.Medwatch fields d1, d2, d4, g1, and g4 have been updated.
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Search Alerts/Recalls
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