Fracture [fracture].Device physical property issue [device physical property issue].Case description: this case was reported by a consumer via call center representative and described the occurrence of fracture in a female patient who received double salt dental adhesive cream (new poligrip sa) cream (batch number uu7x, expiry date unknown) for denture wearer.Concurrent medical conditions included denture wearer.On an unknown date, the patient started new poligrip sa.In 2023, an unknown time after starting new poligrip sa, the patient experienced fracture (serious criteria hospitalization).In (b)(6) 2023, the patient experienced device physical property issue.On an unknown date, the outcome of the fracture and device physical property issue were unknown.It was unknown if the reporter considered the fracture and device physical property issue to be related to new poligrip sa.This report is made by gsk/haleon without prejudice and does not imply any admission or liability for the incident or its consequences.[clinical course] on an unknown date, the patient always used new poligrip sa.Lot number: uu7x in 2023, the patient was admitted to hospital for fracture (serious criteria hospitalization).During the hospitalization, she did not use new poligrip sa.In (b)(6) 2023, the patient was discharged from hospital.When she tried to use her new poligrip sa again, she found the adhesive cream harder than it had been before the hospitalization, and she had to squeeze the tube forcefully to get the adhesive cream out.No further information is expected.
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