(b)(4).G2: spain.D10 - medical product: catalog #: 010000589, comp rvrs 25mm bsplt ha+adptr, lot # 104660.Catalog #: 115310, comp rvrs shldr glnsp std 36mm, lot # j7336441.Catalog #: xl-115363, arcom xl 44-36 std hmrl brng, lot # 895350.Catalog #: 115375, comp rvs tray +5mm co 44mm, lot # 931240.H3: customer has indicated that the product will not be returned to zimmer biomet for investigation, as the device has been requested by hospital but not returned.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.Multiple mdr reports were filed for this event, please see associated reports: 0001825034-2023-02548, 0001825034-2023-02550, 0001825034-2023-02551, 0001825034-2023-02553 h3 other text : requested by hospital but not returned.
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(b)(4).Reported event was unable to be confirmed due to limited information received from the customer.Device history record was reviewed and no discrepancies relevant to the reported event were found.Patient non-compliance to surgeon's instructions was noted.However, with the information available a definitive root cause cannot be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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