Device evaluation: 1x rms-060024-r device of lot number c1987738 involved in this complaint was available for evaluation.With the information provided, a physical examination and document-based investigation was conducted.The device involved in the complaint was evaluated in the laboratory on 26th oct2023.Visual inspection: stent returned.Slight kink observed on the end of stent.Functional inspection: n/a.Ipe: ipe0402 - ruler.Document review: prior to distribution rms-060024-r devices are subjected to a visual inspection and functional checks to ensure device integrity.These inspections and functional checks are outlined in internal procedures in place at cirl.A review of the manufacturing records for rms-060024-r of lot number c1987738 did not reveal any discrepancies that could have contributed to this complaint issue.The review of relevant manufacturing records confirms the failure mode has not previously occurred with the current lot number.Based on the information available to date, there is no evidence to suggest that there are any manufacturing issues associated with lot number c1987738.Manufacturing confirmed there is no any obvious kink in the product.The curl is formed and is a slight distortion creating a gap.This gap is allowed up to 5mm in procedure as per procedure and drawing.In lab evaluation there is only a very slight distortion approx.2mm which is acceptable.As per d00055257 rev 015 procedure stated in section 4 for stent 4.1.Ensure appearance as per drawing.4.2.Check for kinks or damage along stent length.4.3.Measure stent length.4.4.Measure pigtail diameter and pigtail distortion as per drawing.4.5.Ensure smooth and clean (non- discolored) welded ends.4.6.Tug at both ends of the stent to confirm the inner wire to coiled wire connection.4.7.Ensure that the stent curls are opposite as per drawing.4.8.Review the work order, to ensure 100% proof load test has been completed successfully.Review historical data: the instructions for use, ifu0020 which accompanies this device instructs the user to ¿visually inspect with particular attention to kinks, bends and breaks.If an abnormality is detected that would prohibit proper working condition, do not use.¿ do not force components during removal or replacement.Carefully remove the components if any resistance is encountered.¿ ¿the stent may be removed using conventional cystoscopic techniques utilizing forceps or grasper." ¿individual variations of interaction between stents and the urinary system are unpredictable¿ there is no evidence to suggest the user did not follow the ifu.(ifu0020).Image review ¿ n/a.Root cause review: no root cause determination required.Although a kink/deformation was noted in the lab it has been confirmed by manufacturing that this deformation is acceptable in line with cirl device specifications and will have no impact on the functionality of the device.Summary: complaint is not confirmed as there was no verifiable failure related to the device observed during the laboratory evaluation.According to the initial reporter, upon final inspection in the bladder under endoscopic vision, a deformity on the tip of the stent was observed and due this patient did not experience any adverse effects due to this occurrence.Complaints of this nature will continue to be monitored for potential emerging trends.
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