Model Number BSM-1753A |
Device Problems
Mechanical Problem (1384); Detachment of Device or Device Component (2907)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/25/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The senior enterprise risk manager from the facility reported that while attempting to attach leads to an actively seizing patient, the patient transport module of the monitor became dislodged from its seat and fell and struck the patient near the eye.Their investigation determined that caregivers have experienced other instances where they believe that the transport module was properly seated; however, it becomes dislodged.The feedback from them is that it is not easy to tell if the module is fully seated and locked in due to the location of the transport module.It is also difficult to align the clips.The patient sustained a 2 cm laceration and contusion near the eye.They noted that it was not life threatening.The injury did not necessitate medical or surgical intervention to preclude permanent impairment, and there was no permanent impairment or damage to the body structure.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.
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Event Description
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The senior enterprise risk manager from the facility reported that while attempting to attach leads to an actively seizing patient, the patient transport module of the monitor became dislodged from its seat and fell and struck the patient near the eye.Their investigation determined that caregivers have experienced other instances where they believe that the transport module was properly seated; however, it becomes dislodged.The feedback from them is that it is not easy to tell if the module is fully seated and locked in due to the location of the transport module.It is also difficult to align the clips.The patient sustained a 2 cm laceration and contusion near the eye.They noted that it was not life threatening.The injury did not necessitate medical or surgical intervention to preclude permanent impairment, and there was no permanent impairment or damage to the body structure.
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Event Description
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The senior enterprise risk manager from the facility reported that while attempting to attach leads to an actively seizing patient, the patient transport module of the monitor became dislodged from its seat and fell and struck the patient near the eye.Their investigation determined that caregivers have experienced other instances where they believe that the transport module was properly seated; however, it becomes dislodged.The feedback from them is that it is not easy to tell if the module is fully seated and locked in due to the location of the transport module.It is also difficult to align the clips.The patient sustained a 2 cm laceration and contusion near the eye.They noted that it was not life threatening.The injury did not necessitate medical or surgical intervention to preclude permanent impairment, and there was no permanent impairment or damage to the body structure.
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Manufacturer Narrative
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Details of the complaint: the senior enterprise risk manager from the facility reported that while attempting to attach leads to an actively seizing patient, the patient transport module of the monitor became dislodged from its seat and fell and struck the patient near the eye.Their investigation determined that caregivers have experienced other instances where they believe that the transport module was properly seated; however, it becomes dislodged.The feedback from them is that it is not easy to tell if the module is fully seated and locked in due to the location of the transport module.It is also difficult to align the clips.The patient sustained a 2 cm laceration and contusion near the eye.They noted that it was not life threatening.The injury did not necessitate medical or surgical intervention to preclude permanent impairment, and there was no permanent impairment or damage to the body structure.Investigation conclusion: the customer reported that they could not provide the serial number of the bsm-1700.From the adverse event form, the customer reported that unit was not available for evaluation since they were unsure of the exact transport module that fell.Their biomed inspected the unit and determined that it operated as expected after the event.A definitive root cause could not be determined since the device was not available for evaluation.Possible cause may include user error with device set-up such as use of an unspecified stand/cart, installing the unit above the patient, incorrect docking of the input unit, or inadequate cable organization.The bsm-1700 operator's manual includes instructions, warnings, cautions on how to set up the device to avoid dropping the unit.Review of the customer's complaint history does not show recurrence or other similar complaints.
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Search Alerts/Recalls
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