The analyzer serial number was (b)(6).The field service engineer checked the analyzer and could not find a cause.He checked all components, secured all fittings, and checked the external probe rinse levels, cuvette rinse levels, photometer absorbance, gear pump pressures, and probe alignments.He replaced the reagent and sample probes and performed alignments.He adjusted the gear pump and changed the incubation bath and bath circulation.He performed precision testing, hardware checks, calibration, and qc.The investigation did not identify a product problem.The cause of the event could not be determined.
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