It was reported that bd intima-ii 18gax1.16in prn slm npvc leaked at septum the case when the white stopper is brought out when the needle core is removed; whether the sample can be returned, you need to reply to the acceptance email after confirmation, and photos are provided; need a complaint reply letter; no green claim is required, saying that the follow-up return and exchange process.
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1.Dhr/bhr review(lot#1293723): 1)this batch of products were assembled at intima ii auto line 4 in (b)(6) 2021, and packaged at r240 package line in (b)(6) 2021.Work order quantity was (b)(4).2)review the in-process test reports and outgoing test reports, and all test results meet the product specifications.3)review the production records with no nonconformance, deviation or rework activities.2.The customer returned 1 unused sample, the sku is 383050, the batch code is 1293723.1)the distribution of uv adhesive in the catheter hub is checked under the purple lamp.No abnormality is found in the sample.Please see attachment (b)(4) for the photos.2)45psi leakage test is carried out on the sample, no leakage is found, and no abnormality is observed on the septum.Please see attachment (b)(4) for the test report.3.Two retained samples of this batch are taken for 45psi leakage test.The samples pass the test and the septums are abnormal.Please see attachment (b)(4) for the test report.Uv adhesive is distributed in place in the catheter hubs.Please see attachment (b)(4) for the photos.4.The septum and the catheter hub are bonded by uv adhesive.After the adhesive is dried, the visual inspection system conducts 100% inspection, which will automatically identify and remove defective products.The visual inspection system is challenged with standard samples every day at 7:00, 19:00 and when changing product gauge to ensure the effectiveness of the inspection.5.No similar complaints have been received from other hospitals regarding this batch of products.Conclusion(s): no abnormality is found on process and retained samples, and no abnormality is found in the relevant tests of the returned replacement sample of the complaint batch.Therefore, the root cause of the septum being brought out during needle core withdrawal cannot be determined.This complaint defect first appeared, and the plant will continue to pay attention.
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