Catalog Number 443972 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/19/2023 |
Event Type
malfunction
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Event Description
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It was reported that during use with the bd epicenter¿ single user software, tests were associated with the incorrect tests.There was no report of patient impact.The following information was provided by the initial reporter: mgit g&d tests are not associated to the correct test in their lis.
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Manufacturer Narrative
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H3.A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Manufacturer Narrative
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H.6 investigation summary: customer sent an email to report the mgit g&d test are not associated to the correct test in their lis from epicenter (443972/ sn (b)(6)).Adjustments in the customer lis interface settings resolved this issue.This is not a confirmed complaint of a bd product.Complaints for software were under statistical control for the month of october.No trends indicated.Device history record review is not required for standalone software.Complaints received for this device and reported condition will continue to be tracked and trended.
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Event Description
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It was reported that during use with the bd epicenter¿ single user software, tests were associated with the incorrect tests.There was no report of patient impact.The following information was provided by the initial reporter: mgit g&d tests are not associated to the correct test in their lis.
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Search Alerts/Recalls
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