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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: PHILIPS/RESPIRONICS, INC. RESPIRONICS DREAMSTATION AUTO CPAP; VENTILATOR, NON-CONTINUOUS (RESPIRATOR)

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PHILIPS/RESPIRONICS, INC. RESPIRONICS DREAMSTATION AUTO CPAP; VENTILATOR, NON-CONTINUOUS (RESPIRATOR) Back to Search Results
Model Number UDSX500S11F
Device Problems Contamination (1120); Nonstandard Device (1420); Defective Device (2588)
Patient Problem No Clinical Signs, Symptoms or Conditions (4582)
Event Date 10/29/2023
Event Type  malfunction  
Event Description
I started using the prescribed philips respironics dreamstation auto cpap in (b)(6), which was recalled on 7/13/2021.I received the replacement "recertified device" (b)(6) 2023 and used it.This was a returned device of the recall that was supposedly reworked with the defective filter replaced with a new silicone one and therefore "recertified".On 4 or 5 instances, i noticed fine, black particulates on the mask, but since "recertified", assumed that the device was okay, cleared it out and continued to use.On 10/28/2023, tv's pbs did a story on the problems of philips' recall and the problems of their failed efforts, so i inspected my mask closely and found more tiny, black particles, photographing and collecting them.I called philips recall number (1-877-907-7508) and explained this to their (b)(6) (in usa), but we got cut off, so i called back and relayed my observations to their (b)(6) (in asia).She emailed me asking to see my photos (which i will send if needed), but told me that there was nothing that she could do to rectify my defective "recertified device".This is unacceptable performance by a us medical device manufacturer! my email is (b)(6).Reference report: #mw5147823.
 
Event Description
Additional information received for report mw5147824 on 01-03-2024 to add photograph.
 
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Brand Name
RESPIRONICS DREAMSTATION AUTO CPAP
Type of Device
VENTILATOR, NON-CONTINUOUS (RESPIRATOR)
Manufacturer (Section D)
PHILIPS/RESPIRONICS, INC.
MDR Report Key18083563
MDR Text Key328112816
Report NumberMW5147824
Device Sequence Number1
Product Code BZD
Combination Product (y/n)N
Reporter Country CodeUS
Number of Events Reported1
Summary Report (Y/N)N
Report Source Voluntary
Reporter Occupation Patient
Type of Report Initial,Followup
Report Date 10/31/2023
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Lay User/Patient
Device Model NumberUDSX500S11F
Was Device Available for Evaluation? Yes
Initial Date Manufacturer Received Not provided
Initial Date FDA Received11/03/2023
Supplement Dates Manufacturer ReceivedNot provided
Supplement Dates FDA Received01/03/2024
Patient Sequence Number1
Treatment
81MG ASPIRIN.; ATORVASTATIN.; CA.; MULTI-VITAMIN.
Patient Age81 YR
Patient SexMale
Patient Weight73 KG
Patient RaceWhite
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