The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the objective lens was broken.Based on the result, we concluded that it was caused due to the excessive force applied on the objective lens.In addition, our technician confirmed that the electrical pin connector corroded, the bending rubber leak, the remote control buttons cut, and the segment hard to move; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586(image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
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