D.O.R.C. DUTCH OPHTHALMIC RESEARCH CENTER B.V. EVA, COMBINED MACHINE NCBF INCLUDING LASER (DORC CONNECTOR); PHACOEMULSIFICATION/VITRECTOMY SYSTEM
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Catalog Number 8000.COM05 |
Device Problem
Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/10/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The complaint is under investigation.In case of a product return, the device will be investigated, otherwise we will review the device history record, and/or any log files if available, or try to replicate the problem on similar product.
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Event Description
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We have been informed that during surgery, the eva machine experienced a pum71 error during priming, which indicates that no aspiration pressure possible.No report that actual patient harm occurred.However, surgery was prolonged > 30 minutes.
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Event Description
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We have been informed that during surgery, the eva machine experienced a pum71 error during priming, which indicates that no aspiration pressure possible.No report that actual patient harm occurred.However, surgery was prolonged > 30 minutes.
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Manufacturer Narrative
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In regard to this complaint, a pump module was provided for investigation.Investigation of the returned module revealed a defective vacuum sensor on the mainboard.Due to the defective sensor, the vacuum was not detected correctly which triggered the eva surgical system to present the reported pum71 error message on the screen.Based on the investigation results, it was determined that the reported complaint is attributable to a random component failure of the vacuum sensor of the pump module.The risk identified is included in the risk management documentation.Trend analysis indicates that the product is performing within anticipated rates.Complaints will be closely monitored to identify any significant adverse trends.No corrective or preventive actions will be implemented as a result of this incident.All similar incidents related to the eva surgical system are included in the analysis (pu-mainboard-vacuumsensor).Since 2021 more than 850.000 surgeries have been performed with the eva surgical systems installed.Please note that the failure code will not always lead to a prolonged/delayed surgery.Please note that while the incident numbers are up to date, the installed base figures are from (b)(6) 2023.As in general the installed base increases, the actual number of devices in the market most likely is slightly higher.
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