RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
|
Back to Search Results |
|
Model Number V60 V60PLUS VENTILATOR |
Device Problem
Device Emits Odor (1425)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 10/13/2023 |
Event Type
malfunction
|
Event Description
|
Philips received a complaint by the customer on the v60, indicating that while setting up the device, there was a burning smell, and the device alarmed.It was reported that there was no patient involvement at the time the issue was discovered.The customer reported to the remote service engineer (rse) that while setting up the device, there was a burning smell, and the device alarmed.The customer also informed the rse that the biomedical engineer (bme) could not duplicate the issue as there was no evidence of a burning smell.The customer requested assistance with troubleshooting, and the rse advised the customer to perform visual inspection for traces of burnt components on the power supply, power management (pm) printed circuit board assembly (pcba), central processing unit (cpu) pcba, and internal display parts.The rse also advised the customer to not swap the user interface (ui) assembly for testing and to check j1 on the pm pcba orange/brown wire for 24vdc.The customer followed up with the rse and verified that there were not any burnt components that were visible within the device.
|
|
Manufacturer Narrative
|
H10: multiple attempts have been made on 06nov2023, 16nov2023, and 28nov2023 to try to obtain further information about this issue, but no response was received from the customer.This file is closed and can be reopened if new information becomes available.
|
|
Search Alerts/Recalls
|
|
|