Model Number ZM-531PA |
Device Problems
Device Displays Incorrect Message (2591); Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/13/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The customer reported that this transmitter was displaying bradycardia on a patient with a heart rate of 130.The customer would like to know why the unit was displaying bradycardia.The clinical specialist suggested relocating or replacing the leads would be the ideal troubleshooting step.The specialist stated that a heart rate of 130 should alarm for tachycardia.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.The following fields contain no information (ni), as attempts to obtain information were made, but not provided: a2 - a6.Attempt # 1: (b)(6) 2023 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 2: (b)(6) 2023 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 3 (b)(6) 2023 emailed the customer via microsoft outlook for patient information: no reply was received.B6 attempt # 1: (b)(6) 2023 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 2: (b)(6) 2023 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 3 (b)(6) 2023 emailed the customer via microsoft outlook for patient information: no reply was received.B7 attempt # 1: (b)(6) 2023 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 2: (b)(6) 2023 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 3 (b)(6) 2023 emailed the customer via microsoft outlook for patient information: no reply was received.D10 concomitant medical device: the following device was used in conjunction with the zm transmitter: cns: model #: ni.Serial #: ni.Device manufacturer data: ni.Unique identifier (udi) #: ni.Returned to nihon kohden: ni.
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Event Description
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The customer reported that this transmitter was displaying bradycardia on a patient with a heart rate of 130.There was no patient injury reported.
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Manufacturer Narrative
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Details of complaint: the customer reported that this transmitter was displaying bradycardia on a patient with a heart rate of 130.The customer would like to know why the unit was displaying bradycardia.The clinical specialist suggested relocating or replacing the leads would be the ideal troubleshooting step.The specialist stated that a heart rate of 130 should alarm for tachycardia.There was no patient injury reported.Investigation summary: three attempts were made to reach the customer to ensure replacing and relocating the leads resolved the issue, but the customer was unresponsive.We were unable to confirm the reported issue.A definitive root cause could not be determined.The following fields contain no information (ni), as attempts to obtain information were made, but not provided: a2 - a6 attempt # 1: 10/18/2023 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 2: 10/20/2023 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 3 10/24/2023 emailed the customer via microsoft outlook for patient information: no reply was received.B6 attempt # 1: 10/18/2023 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 2: 10/20/2023 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 3 10/24/2023 emailed the customer via microsoft outlook for patient information: no reply was received.B7 attempt # 1: 10/18/2023 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 2: 10/20/2023 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 3 10/24/2023 emailed the customer via microsoft outlook for patient information: no reply was received.Concomitant medical device: the following device was used in conjunction with the zm transmitter: cns: model #: ni.Serial #: ni.Device manufacturer date: ni.Unique identifier (udi) #: ni.Returned to nihon kohden: no.Manufacturer references # 300345649 - 190139 follow up 001.
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Event Description
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The customer reported that this transmitter was displaying bradycardia on a patient with a heart rate of 130.There was no patient injury reported.
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Search Alerts/Recalls
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