Model Number 799-EGB2-00-01 |
Device Problem
Communication or Transmission Problem (2896)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Zoll medical corporation has not received the device for evaluation and this complaint is still under investigation.
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Event Description
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Complainant alleged that during a routine shift check by a clinician, the device displayed an "internal comm failure- 1472" error message.Complainant indicated that there was no patient involvement in the reported malfunction.
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Manufacturer Narrative
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The customer was contacted for return of the suspect product.The product has not been returned to zoll for evaluation.
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Manufacturer Narrative
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A zoll field service representative went on site to evaluated the device.The customer's report was not replicated or confirmed.The device was put through extensive testing including stress testing without duplicating the report.An internal inspection resulted in no findings.The device was recertified for clinical use.The device logs from the time of the event are not available.No trend is associated with reports of this type.
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Manufacturer Narrative
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This supplemental medwatch report updates information based upon your request which differs from the initial medwatch report filed.Please reference updated section d1 brand name, and section d4 catalog number that does not apply and should be removed.
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Search Alerts/Recalls
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