Philips received a complaint on the heartstart mrx indicating that the device fails operational testing.There was no patient involvement.The fse evaluated the device.The device requires high voltage capacitor replacement.The device is unable to achieve value of load in accordance with use according to the manufacturer's specifications.Due to the equipment being in end-of-life (eol), it is not possible to provide material for the capacitor replacement.The device registers as inoperable.Based on the information available and the testing conducted, the cause of the reported problem is a malfunctioning high voltage capacitor.The reported problem was confirmed.The device after being evaluated needs a high voltage capacitor which is no longer available due to the device being eol since 31 december 2022.The device needs to remain out of service.The investigation concludes that no further action is required at this time.
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