It was reported to boston scientific corporation that an encore 26 inflation device was being prepared for use in a procedure on (b)(6) 2023.During preparation, it was noticed that the packaging was not sealed correctly, and the sterility of the device was compromised.A photo submitted by the customer showed the packaging of the device was not sealed correctly in portions around the perimeter of the package.The procedure was completed with another encore 26 inflation device.There were no patient complications reported as a result of this event.
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It was reported to boston scientific corporation that an encore 26 inflation device was being prepared for use in a procedure on (b)(6) 2023.During preparation, it was noticed that the packaging was not sealed correctly, and the sterility of the device was compromised.A photo submitted by the customer showed the packaging of the device was not sealed correctly in portions around the perimeter of the package.The procedure was completed with another encore 26 inflation device.There were no patient complications reported as a result of this event.
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Block h6: imdrf device code a020503 captures the reportable event of seal compromised.Block h10: investigation results: the returned encore 26 inflation device was analyzed, and a visual examination found that the gauge needle was at 0 atm when received and the device packaging pouch was found torn.A media inspection was performed on the photos provided by the customer and shows that the device packaging pouch was not sealed correctly in one photo.In the other photo, the packaging cover/paper was peeled back during opening, but the paper remained intact around portions of the seal.No other problems with the device were noted.With all the available information, boston scientific concludes the reported event of packaging seal compromised was confirmed.During product analysis it was observed that the device packaging pouch was torn.This could be related to a manufacturing deficiency event because the customer encountered complications at the moment of opening the device to perform the procedure.This confirms that a deficiency on the manufacturing process occurred prior to the delivery of the device to the customer, contributing to the observed damage on the pouch.Therefore, the most probable root cause is a manufacturing deficiency.A labeling review was performed, and from the information available, this device was used per the instructions for use (ifu)/product label.
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