(b)(4).Method: the complaint mr850 respiratory humidifier was returned to fisher & paykel (f&p) healthcare new zealand for evaluation.Results: visual inspection of the returned power cord confirmed that the power cord insulation was cut and the copper wires were visible and exposed.Conclusion: we are unable to determine the cause of the observed damage.However, it is likely due to physical damage during use.During production the electrical connections of the earth wires on all mr850 units are 100% tested for electrical continuity.Any product that fails is rejected.All mr850 units are visually inspected for damaged power cords before release for distribution.This suggests that the observed damage has occurred since the device was shipped to the user facility.The mr850 product technical manual contains a maintenance schedule which instructs the user to conduct annual visual checking, performance and electrical safety testing of the mr850 heater base.In addition, the product technical manual also states that "all servicing procedures should be followed by a humidifier test, and an electrical safety test to ensure proper operation".The mr850 respiratory humidifier is complaint with the following electrical standards: as/nzs 3200.1.0, can/csa 22.2 no.601.01, ul 60601-1, iec 60601-1.
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