A review of the device history record found no deviations that could have caused or contributed to the foreign material being adhered to the device.The device shipped according to specifications.Based on the results of the legal manufacturer's investigation, the foreign material could not be identified, and the reason it remained on the device could not be determined.A definitive root cause of the foreign material on the device could not be identified.The device's reprocessing manual provides direction on reprocessing, which may help to prevent the issue.Olympus will continue to monitor field performance for this device.In addition, the customer's allegation was confirmed.The image had shadows due to damage on the charged coupled device unit.Also, angulation in the up direction did not meet the standard value, the label on the light guide connector was peeled, the video cable was scratched and wrinkled, and the video connector case was deformed.Per the legal manufacturer, there is no potential for these issues to cause or contribute to death or serious injury if the malfunctions were to recur.
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The customer reported to olympus, a white stain appears in the center of the screen when using the videoscope.The surface was wiped but it did not go away.The device was returned for evaluation.During the device inspection/evaluation, the following reportable malfunction was found: foreign object adhered to the objective lens.There were no reports of patient harm.This medical device report (mdr) is being submitted to capture the reportable malfunction found during evaluation.
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