An end user reported an issue with a pvak -- 400 micron perforator and accessory vein ablation kit.During a procedure, the tip of the fiber was bent and burnt through the needle.Thus far, the patient has not experienced any pain or issues following the procedure; however, dr.(b)(6) was burnt as well.Both the physician and the patient have not required any type of medical intervention as a result of this event.The device was removed from the patient and the procedure was completed with another same device.The fiber was inspected prior to the start of the procedure and appeared normal.
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The customer's reported complaint description of the "the tip of the fiber was bent and burnt through the needle and patient and dr.Were burned" was not confirmed as no complaint sample was returned.Without receiving a sample for evaluation, the root cause could not be determined.In addition, this is a patient/user centric adverse event.Manufacturing personnel 100% visually inspect devices during the packaging process.This type of fiber kink/detached damage would be noticed prior to shipment.No correction is required since no complaint sample was returned for evaluation and no manufacturing non-conformance could be confirmed.Root cause for the bent fiber tip is potentially due to handling damage during use, that resulted in heating of the needle and resulted in a minor burn.A review of the device history records was performed for the indicated lots for any deviations related to the reported failure mode of the complaint.The review confirms that the lots met all material, assembly and performance specifications; i.E.No ncr associated with reported failure mode.Labeling review: the instructions for use (14601411-01), which is supplied to the end user with this catalog number, states: "prior to and during use, avoid damaging the fiber by striking, stressing, or excessive bending.Do not coil the fiber tighter than a diameter of 20cm.Clinical safety and effectiveness data is not available for other fiber tip designs and diameters.Prior to and during use, avoid bending the introducer sheath and dilator as this can cause kinks and damage." a review of the angiodynamics complaint system noted no adverse trends for this complaint type and product family.This type of complaint will continue to be monitored for trends.Reference (b)(6).
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