After receiving this complaint, we searched for other complaints and we found none regarding the lot number 8765612.Checking the quality databases revealed one non-conformity in relation to the described defect.One used sample was received.Red marks were observed on the catheter.This defect was shown to the workshop manager and with our tunisian subcontractor, this defect cannot be clearly identified, origins of the red mark was still unknown.The investigation from our subcontractor precises that "during cleaning stage this kind of defect must be scrapped.The defect was not detected by the operator during the quality control, this is an error.Action has been taken regarding the presence of foreign bodies.Reinforced checks will be carried out before and after loading the inner pouch.".
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