Model Number 350P |
Device Problem
Failure to Power Up (1476)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/06/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Heartsine has requested return of the device for investigation.Upon completion, the conclusions will be submitted in a follow-up report.
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Event Description
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The customer contacted heartsine to report that their device was unable to power on.In this state, the device would be inoperable and defibrillation therapy would not be available if needed.There was no patient use associated with this event.
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Event Description
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The customer contacted heartsine to report that their device was unable to power on.In this state, the device would be inoperable and defibrillation therapy would not be available if needed.There was no patient use associated with this event.
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Manufacturer Narrative
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Heartsine evaluated the customer's device and verified the reported issue.Heartsine determined that the cause of the reported issue was due insect inhabitancy within the device.It was observed that multiple insects across the membrane tail which created a high resistance which cause a fault to prohibit the device from powering on.The customer was sent a replacement device and the returned device scrapped by heartsine.
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Search Alerts/Recalls
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