The customer reported oes uretero-reno fiberscope was having image issue and multiple black dots on the vision, broken fiber image problem, and angulation was not good and could not angulate sufficiently.The issue was found during reprocessing.There were no reports of patient or user harm associated with this event.The device was returned for evaluation.During the device evaluation, the following reportable malfunction was identified: forceps channel port was deformed.This medical device report (mdr) is being submitted to capture the reportable malfunction found during evaluation.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.Please see a correction to h3 of the initial medwatch.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the reported event is unable to be determined.However, the cause of the event is likely due to contact of metal parts of the endo therapy accessories and cleaning brushes with the channel port while inserting/withdrawing the accessories and cleaning brushes.The event can be detected by following the instructions for use (ifu) section: inspection of the endoscope the event can be prevented by following the ifu section: ·do not strike, bend, hit, pull, twist, or drop the endoscope¿s distal end, insertion tube, bending section, and control section with excessive force.The endoscope may be damaged and could cause patient injury, such as burns, bleeding, and/or perforation.It could also cause parts of the endoscope to fall off inside the patient.Olympus will continue to monitor field performance for this device.
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