BECTON, DICKINSON AND COMPANY, BD BIOSCIENCES BD FACS¿ SAMPLE PREP ASSISTANT III; SEE H.10
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Catalog Number 647205 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/16/2023 |
Event Type
malfunction
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Manufacturer Narrative
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D2a:common device name: automated pipetting, diluting and specimen processing workstations for flow cytometric analysis.H.3.A device evaluation and/or device history review is anticipated but is not complete.Upon completion, a supplemental report will be filed.
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Event Description
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It was reported that bd facs¿ sample prep assistant iii has accuracy issues occurring.The following information was provided by the initial reporter: accuracy issues.They have rebooted the instrument and computer.No change 1.Are there erroneous results on patient samples from diagnostic test? (if yes or unknown, go to question #2.If no, no further questions required.): yes.2.Was there any delay of treatment due to the issue? no.3.If patient samples were redrawn, was there any change or delay of treatment? no.4.Was there any physical harm/injury to the patient due to the issue? no.
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Manufacturer Narrative
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The following fields have been updated with corrected information: g.1 - reporting office contact - (b)(6).G1.Reporting office - becton dickinson and company bd biosciences investigation summary: based on the review of the complaint trend, defect trend, dhr, risk analysis and service max activity, the reported 'accuracy issue' was not confirmed.The potential cause was not determined.The fse checked the system operation, verified sample volume with a&p test.The system was initialized and functions properly without error.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored.Our business team regularly reviews the collected data for identification of emerging trends.
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Event Description
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It was reported that bd facs¿ sample prep assistant iii has accuracy issues occurring.The following information was provided by the initial reporter: accuracy issues.They have rebooted the instrument and computer.No change 1.Are there erroneous results on patient samples from diagnostic test? (if yes or unknown, go to question #2.If no, no further questions required.): yes 2.Was there any delay of treatment due to the issue? no 3.If patient samples were redrawn, was there any change or delay of treatment? no 4.Was there any physical harm/injury to the patient due to the issue? no.
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