Visual, functional, and electrical testing were performed on the returned device.The reported event of flashing yellow/green lights was confirmed.The device failed to calibrate and it displayed the reported light pattern.Electrical testing was performed and it revealed that there was a wet insulation error on the guidewire.It was also noted that there was a tear on the distal tube which may cause the insulation error.It was also noted that there were multiple bends on the proximal tube; however, this is likely due to handling during the procedure.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no indication of a lot specific product quality issue.The investigation determined that the reported flashing green/yellow light is likely due to the noted insulation error which is likely caused by the noted tear on the distal tube.It is possible that during preparation, the distal tube was inadvertently torn due to interaction with another device resulting in an insulation error and the reported issue.The insulation error may result in unstable pressure readings during calibration; as a result, it would trigger the light pattern as reported.There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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