The device history record (dhr) was reviewed showing product and specification requirements were met with no non-conforming product identified.No samples or photographs were received for analysis.A complete investigation cannot be performed without a sample or photo, and the reported condition cannot be confirmed.A definitive root cause cannot be determined at this time.Complaint trends are evaluated during monthly meetings to determine if a corrective and preventative action (capa) is warranted.At this time, a capa will not be initiated.This complaint will be used for tracking and trending purposes.
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